FAQs

 

SetUp

  • Two ways:

    1) You can browse to the support page on our website: https://www.amb-os.com/support or

    2) There is also a pdf version of the manual on the receiver that can be accessed by browsing to your receiver's IP address. Click on the graphic of the receiver near the middle of the page to download it. BTW..the version on the receiver itself is always the most recent manual available since we download it via satellite directly to your unit when it becomes available.

  • No, but we certainly encourage you to use what will be your "in-house" storage and transfer site for many programs. Since the AMR-100/200 will reside on your local area network, the transfer speed will be nearly 100 times faster than from remote FTP servers.

  • A full list is available here. There, you'll find the programs available as well as a link to the live broadcasts being sent via Amb-OS.

  • The list of programs that are available is viewable on our website here.

  • Visit our online Permissions Portal to request new programs or make other changes. Here's a web page that gives more details.

 

OPERATIONS

  • By using the AMR-100/200 receiver's connection to the Internet to "report home" when there are missing pieces of the audio file (also known as "packets"). In that instance, those missing portions will be re-transmitted, via Internet, if so configured, until the file is complete. This return connection is not critical for the receiver to operate.

  • Yes. Our User Interface (UI) gives you that option. You can download the interface here.

  • This could happen as a result of the receiver's IP address being re-assigned by the DHCP server after a power cycle or firmware flash reboot. This problem can be minimized by:

    - Setting a STATIC (fixed) IP - see pages of the AMR-100 manual

    - Making sure the receiver is on an uninterruptible power supply (UPS); at the very least it should be on a protected power strip

    To find the receiver's new IP address:

    - Press the ENTER button twice on the receiver front panel

    - Scroll down until you find the IP address; write the number down carefully and enter the new IP address in the AMR-100 software User Interface

  • We've established a -6dBFS normalizing process for all of the contributing ministries. The current version of the UI provides normalization, should you wish.