FAQ'S
What does the AMR-100 receiver cost?
The AMR-100 is $1,495 and sold through Satcom Resources (http://www.satcomresources.com/Amb-OS-Media-AMR-100-Receiver). Be sure to check their site periodically as we sometimes run special offers.
Does the signal interfere with my Unity 4000?
Not at all. The two devices will work side-by-side without a problem.
Does this make my Unity 4000 obsolete?
No. The Unity 4000 will continue to be used by several full-time networks such as SkyLight, Moody, Salem and USA .
How do you “guarantee” delivery?
By using the S-FTP receiver's connection to the Internet to “report home” when there are missing pieces of the audio file (also known as “packets”). In that instance, those missing portions will be re-transmitted, via satellite or Internet, if so configured, until the file is complete. This return connection is not critical for the receiver to operate.
What programs will be available on the AMR-100 receiver?
To start, all those currently heard on the Focus Satellite Network and Ambassador Inspirational Radio satellite network. We hope to expand the list to others who also wish to have high quality, addressable and guaranteed delivery of programming.
Will you send any types of files other than audio?
It is possible, yes. Since the AMR-100 is just an intelligent FTP host, it can store just about any type of file which may include: Promo packs, copy for on-air support, training videos, graphics for Web promotion, etc.
Will the current FTP sites go away?
Not likely, but we will certainly encourage you to use what will be your “in-house” FTP site. Since the AMR-100 will reside on your local area network, the transfer speed will be nearly 100 times faster than from remote FTP servers.
How do I know which files to obtain?
A full list is available at http://www.focussat.net/ambos/pgms.html. There, you’ll find the programs available as well as a link to the live broadcasts being sent via Amb-OS.
On file naming, it appears that all the program files will have a date stamp. Is there a way to add a Day of the Week code on the file?
Yes. Our User Interface (UI) gives you that option. You can download the interface at: http://www.focussat.net/ambos/ui.html
There's a concern on the varying audio levels that the different programmers send out. Is there maybe a way to include a normalize (compander) feature when converting them?
We’ve established a -6dBFS normalizing process for all of the contributing ministries. The current version of the UI provides normalization, should you wish.
How do I get a copy of the receiver manual?
Two ways:
1) You can browse to the support page on our website: http://www.amb-os.com/support.html or
2) There is also a pdf version of the manual on the receiver that can be accessed by browsing to your receiver’s IP address. Click on the graphic of the receiver near the middle of the page to download it. BTW..the version on the receiver itself is always the most recent manual available since we download it via satellite directly to your unit when it becomes available.
How do I arrange for programs to appear on my receiver?
The list of programs that are available when we’re fully ramped up is viewable on our website at
www.amb-os.com/broadcasts.html or http://www.focussat.net/ambos/pgms.html
There’s also a discussion about file naming on our website at http://www.amb-os.com/new_new.html
Simply email which you’d like to carry (you can cut and paste from the list) to: programs@amb-os.com and we’ll get them permissioned ASAP!
Why can’t I see the files on my receiver? I used to be able to.
This could happen as a result of the receiver’s IP address being re-assigned by the DHCP server after a power cycle or firmware flash reboot. This problem can be minimized by:
- Setting a STATIC (fixed) IP—see page 22 of the AMR-100 manual
- Making sure the receiver is on an uninterruptible power supply (UPS); at the very least it should be
on a protected power strip
To find the receiver’s new IP address:
- Press the ENTER button twice on the receiver front panel
- Scroll down until you find the IP address; write the number down carefully and enter the new IP address in the AMR-100 software User Interface